Welcome To Exodus Wallet Support
A dedicated form and email address for submitting support tickets or inquiries and A real-time chat feature for immediate assistance with urgent issues.
Transaction Failure
We are here to resolve any transaction failure related issue
Lost Access To Wallet
Reach out to us if you can no longer access your wallet
Missing Funds
Contact us if you notice any missing funds in your Exodus Wallet.
Exodus Support
We will help you as soon as possible.
We’re committed to helping you with any Exodus Wallet challenge. Our dedicated support team is ready to assist with issues such as swapping, missing funds, Web3, multichain tokens, transaction problems, and lost access to Exodus Wallet.
What Are You Looking For?
Exodus Wallet Customer Support
How To Install Exodus
How to install Exodus Mobile, Desktop, and Web3 Wallet on iOS, Android, Windows, Mac, Linux, or Chrome-based browsers. The complete guide on how to install Exodus! You can download the latest version from our website, Click on Learn More
How do I keep my wallet safe?
As a self-custody wallet, Exodus gives you the power to control your digital wealth. This is why we do not store any of your personal information or your wallet files on our servers. This way, nobody will ever be able to freeze, seize, or access your funds.
What is a block explorer?
A block explorer is like a search engine for a blockchain. It allows anyone to explore current and historical data related to transactions, addresses, blocks, and more. Blockchains, such as those of Bitcoin and Ethereum, can be thought of as public ledgers for cryptocurrency transactions. As public records, the transactions that take place on them are transparent and open for all to see.
How do I access my wallet if I forget my password?
Exodus Mobile does not have a passcode lockout, and there is no limit to the number of attempts you can make to enter the correct passcode. However, if you forgot your passcode and cannot use Touch ID or Face ID to unlock Exodus Mobile, you can use your 12-word secret recovery phrase to regain access to your wallet.
Exodus Support Form
Please fill out the form below to describe your wallet issue. We’ll get back to you soon.
Multichain Wallet
Bitcoin and Crypto Wallet
Send, receive, and swap thousands of assets across 50+ blockchain networks
DeFi and web3 apps
Connect to dApps and web3 apps using Exodus Web3 Wallet. Explore DeFi and all of web3, approve requests, and manage dApp connections.
Backup and restore
With Exodus, you will always have access to your crypto if you have your 12-word secret recovery phrase. So write it down and keep it safe!
Private and Safe
Exodus encrypts private keys and transaction data on your device and for your eyes only. Your data remains private – no registration or verification required.
Exodus empowers people to control their wealth.
At Exodus we pour our hearts into every detail, from pixel-perfect icons to subtle sounds, creating a cryptocurrency experience that works for everyone. Our Customer service agents are always available to solve any issue you might have.
Exodus
Having an Issue with Your Wallet?
Need help with your Exodus Wallet? Fill out our Exodus support form, email us, or chat with us live. We’ll resolve your issue quickly
